Our Operations Depot Centers

While our HQ is located in Denver, CO, our North American depot for multi-vendor equipment is centralized in Louisville, KY. We also have a new European division with local depots throughout the UK and in Poznan, Poland. This means that we have centralized locations for managing, servicing, and supporting any distributed technology population. Departments in the depot cover lifecycle services, fulfillment, and field services. Scalable and repeatable assembly line processes keep us going at the speed of business with continued implementation of a cutting-edge inventory planning tool. 

Fulfillment Success Stories

Our proprietary 4Work workforce optimization and project management technology is deployed to production lines and has a huge impact on production process and project management. This has allowed fulfillment success such as a high-density access point project with over 41,000 access points deployed to 1,759 sites. This project is a great example of a success story with over 1,700 kits, equipment pre-assembled, staged, kitted, and shipped in less than six weeks. In addition, the depot ended up shipping over 3,800 of these kits. This high-density access point project updated our customer’s existing internal network infrastructure into a high-density grid, capable of supporting customer Wi-Fi connections and many other internal wireless processes.

Stats

Our lifecycle service depot fulfills over 20,000 service tickets every quarter. Additionally, our depot fulfillment services ship over 43,000 items quarterly. We currently manage over 200,000 devices for some of the top Fortune 500 companies in business today. We offer highly secure storage facilities with 24/7 surveillance. 

InDemand Service Division

InDemand is the wholesale services division of Accucode specializing in procurement, deployment, installation, services and support, reclamation, and hardware financing. It works with ISVs, telecom providers, OEMs, and 3D providers to remove barriers to market and adoption of their technologies. InDemand operates behind the scenes to ensure customer needs are met at every stage of a technology roll-out. Get unbiased hardware and software recommendations from our experts. We are an extension of your IT department, making sure you have a working solution 24/7. Strategic solutions are engineered to meet exact project requirements and business objectives. Project deployments and roll-outs are guaranteed to fit your timeline and stay on budget.

For a single customer, we manage 80,000 devices with over 12,000 exchange rules. 

In addition to these services, another piece of software comes into play: our online, multi-tenant customer portal which serves as the focal point between InDemand, the customer, and all parties involved. Get seamless tracking & visibility over every device deployed in your ecosystem. Manage warranties, maintenance contracts, service activities, and shipping-fulfillment reports. Create one-stop repair tickets when devices need to be serviced or repaired. 

Support Your Network Architecture

Enabling multimedia communication is key! Enhance environments and simplify processes all at once. Your IP video, audio, handhelds, tablets, scanners– they’re all connected! Get fully managed networks specific for any unique business environment. Site surveys, network design, hardware procurement, configuration, installation, and support are what we do. All architecture is managed in the cloud for extended control, optimized flexibility, and maximum security.

Make the call to up your managed services today and contact us to see what’s right for your business.