By leveraging Accucode’s experienced team of technicians and well-established depot centers in the United States and Europe, InDemand is uniquely qualified to support OEM’s, distributors, ISV’s and VAR’s with their technology initiatives and operations. Everything we’ve learned about technology acquisitions, deployments, field services, and support over our 20 year history has been packaged-up and turned it into a platform called Unified Managed Services that other technologists in the channel can use.
We offer professional deployment and installation services that makes sure your technology roll-outs are smooth as butter. Our engineers are trained to drive good project charters, successfully scope requirement, and willwork alongside your employees and other stakeholders to make sure each project is completed on-time and within budget. We’ll even develop a roll-out schedule for your customers and conduct weekly meetings to make sure everything is going as planned.
Delivering a consistent level of service and support for your customers is key. We’ll manage and repair all your distributed technology solutions with break-fix overnight replacements and a live help desk who’s ready to assist your customers. Our platform delivers seamless visibility of all issues and repair processes for each device in your entire ecosystem so you’re always in the loop
If you want to reach new customers and tap into an endless stream of recurring revenue, our Solutions-as-a-Service programs is the answer. We make it super simple for customers to acquire and maintain your solutions by bundling all the hardware, software, and managed services into one predictable monthly fee. Hardware financing services are readily available and we’ll even act as your behind-the-scenes partner making sure your brand remains front and center when dealing with customers.