It’s no secret that connecting to a public Wifi network on your mobile device can be risky to your personal security. Within seconds of completing a quick Google search, you’ll find yourself wondering why you’d ever want to connect your smartphone or tablet to a Wifi network outside of your own home.  

Despite the risks involved with using public Wifi networks, customers visiting brick and mortar businesses expect to find an available Internet connection. Therefore, it’s in the best interest of a small business to set up public Wifi security on their guest networks so customers can still access the Internet while visiting their establishment.

Captive Portal

You’re probably most familiar with captive portals as they normally appear as login pages when accessing public Wifi at places such as Starbucks. When guests want to access the public Wifi you’ve setup at your business, a captive portal assures them they are signing into your secure network and gives you, as a business, the opportunity for a bit of marketing. When shoppers go in through the captive portal, you can brand that page and remind users that you’ve set up a secure public Wifi network for them to use.


Not only is password protection a crucial aspect of public Wifi security, but updating this password regularly as a security precaution is an integral maintenance step to take. While you could go as far as multiple SSIDs for guest point accesses on public WiFi, an easy to understand password that you can post around your business for guests is an excellent method for securing your public Wifi. Monthly changes, maybe even weekly, would help to ensure fewer security hazards, but consult your Internet specialist to determine the best schedule.

Guest Access Points

Businesses offering customers public Wifi should establish guest access points for a variety of reasons, but most importantly, to keep your company’s private information safe while still allowing clients to use this amenity. Segmented access points, such as one for customers and another for your business guests, allows you to have more control over settings and configuration, which lets you control the public Wifi security of your network setup. Furthermore, guest access points on public Wifi is a helpful way to monitor usage and manage settings if users outside of your business, such as a neighboring company, share your network.

Offer Tips

Posting tips for secure Internet surfing with your company’s public Wifi password demonstrates your dedication to customer service. Some best practices for public Wifi users include:

  • Turning off file sharing and/or network discovery functionality
  • Enabling a firewall
  • Using a VPN (virtual private network)
  • Visiting HTTPS sites instead of standard HTTP ones

Increasing Wifi security for your customers will not only help you to create a safe space for customers to surf, but will also ensure that you are keeping your own information safe from potential threats. If you have questions on how to set up a secure Wifi connection, contact Accucode for more information.